FAQ
The Ins And Outs of How We Do Business
Billing & Policies
Find The Best Package For Your Budget
Payments Accepted
All payments are processed on our online booking system through the Wix payment gateway.
Cancellation Policy
If you wish to cancel your booking for any reason, we have a 24 hours notice policy to guarantee your money back in full. If you cancel within 24 hours we will be unable to provide a refund.
For more information, please use the contact form.
Satisfaction Guarantee
We love our service and we think you will too. You can manage everything online, there are no tie ins and no hidden fees. Backed up by our total satisfaction guarantee.
Zero Tolerance Policy
We have a zero tolerance policy towards violence and aggression throughout services. No member of staff should be subjected to violent, threatening and abusive behaviour. Our employees have the right to work and carry out their duties in an environment free from violence, threatening or abusive behaviour.
Terms & Conditions
We aim to complete all of our cleaning services within the time specified. In special cases where more time is needed, due to the nature of the task, an extra cost may be incurred at the discretion of Maid to the Perfection.